Customers are fed up with anti-theft measures at stores. Retailers say organized crime is to blame

Some retailers are beefing up anti-theft measures, such as locking the wheels on shopping carts, that have raised the ire of shoppers. Loblaw and an industry group says retailers are fighting a rise in organized crime.

Customers are fed up with anti-theft measures at stores. Retailers say organized crime is to blame
Susan Dennison with a shopping cart at a Fortinos grocery store.

Some retailers are beefing up anti-theft measures, such as locking the wheels on shopping carts, that have raised the ire of shoppers. Loblaw and an industry group says retailers are fighting a rise in organized crime.