Cries, calls ignored and a coroner's investigation at Quebec care home where families allege neglect

Former residents of the transitional floor of the Villa des Brises care home say the call buttons could ring for hours, as families say they dealt with indifferent staff.

Cries, calls ignored and a coroner's investigation at Quebec care home where families allege neglect
A framed photo of an elderly woman wearing a tiara

Former residents of the transitional floor of the Villa des Brises care home say the call buttons could ring for hours, as families say they dealt with indifferent staff.