CRA leadership knew of major gaps in fraud detection as agency paid out bogus refunds, records show

In early 2024, senior officials at the Canada Revenue Agency were so concerned it had wrongly authorized bogus refunds of tens of millions of dollars that they wrote confidential briefing notes stating that the agency was plagued by significant "gaps" in its ability to spot — and stop — scammers, records show.

CRA leadership knew of major gaps in fraud detection as agency paid out bogus refunds, records show
Exterior of a circa 1913 building with Gothic and Tudor Revival features.

In early 2024, senior officials at the Canada Revenue Agency were so concerned it had wrongly authorized bogus refunds of tens of millions of dollars that they wrote confidential briefing notes stating that the agency was plagued by significant "gaps" in its ability to spot — and stop — scammers, records show.