Air Canada makes changes after passengers with disabilities share 'dehumanizing' experiences

Air Canada says it's changing its protocols to improve the way it treats passengers with disabilities after several high-profile incidents led to a meeting with politicians in Ottawa this week.

Air Canada makes changes after passengers with disabilities share 'dehumanizing' experiences
A white man in a suit speaks into several microphones from news agencies.

Air Canada says it's changing its protocols to improve the way it treats passengers with disabilities after several high-profile incidents led to a meeting with politicians in Ottawa this week.