WestJet tried to silence couple fighting for compensation after airline cancelled their flight
When a B.C. couple took their fight for compensation over a cancelled WestJet flight to social media, they received a letter from the airline's lawyers warning them that their post had breached confidentiality. Efforts to silence travellers from speaking publicly about disputes with airlines are a worrying trend, say industry and legal experts.
When a B.C. couple took their fight for compensation over a cancelled WestJet flight to social media, they received a letter from the airline's lawyers warning them that their post had breached confidentiality. Efforts to silence travellers from speaking publicly about disputes with airlines are a worrying trend, say industry and legal experts.
