WestJet now charges $25 to book a flight by phone. Are airline fees out of control?
Airline fees are nothing new. But some major carriers have raised the ire of customers by introducing charges for once-complimentary services, like overhead space for carry-on bags and booking flights by phone.
![WestJet now charges $25 to book a flight by phone. Are airline fees out of control?](https://i.cbc.ca/1.7237605.1718659664!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/jana-fatovic-just-outside-edmonton.jpg)
![Jana Fatovic holds up a smartphone.](https://i.cbc.ca/1.7237605.1718659664!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/jana-fatovic-just-outside-edmonton.jpg)
Airline fees are nothing new. But some major carriers have raised the ire of customers by introducing charges for once-complimentary services, like overhead space for carry-on bags and booking flights by phone.