We caught technicians at Best Buy, Mobile Klinik, Canada Computers and others snooping on our personal devices

CBC's Marketplace took smartphones and laptops to tech repair stores across Ontario — including large chains Best Buy and Mobile Klinik in a snooping test — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.

We caught technicians at Best Buy, Mobile Klinik, Canada Computers and others snooping on our personal devices
A screencapture of a desktop with the images folder open. The images folder is filled with neck-down selfies of a woman in various bikinis.

CBC's Marketplace took smartphones and laptops to tech repair stores across Ontario — including large chains Best Buy and Mobile Klinik in a snooping test — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.