We caught technicians at Best Buy, Mobile Klinik, Canada Computers and others snooping on our personal devices
CBC's Marketplace took smartphones and laptops to tech repair stores across Ontario — including large chains Best Buy and Mobile Klinik in a snooping test — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.
![We caught technicians at Best Buy, Mobile Klinik, Canada Computers and others snooping on our personal devices](https://i.cbc.ca/1.7001378.1697728249!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/marketplace-use-only-tech-repair.jpg)
![A screen capture shows a technician at Canada Computers accessing private photos on a laptop left for repair. A screencapture of a desktop with the images folder open. The images folder is filled with neck-down selfies of a woman in various bikinis.](https://i.cbc.ca/1.7001378.1697728249!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/marketplace-use-only-tech-repair.jpg)
CBC's Marketplace took smartphones and laptops to tech repair stores across Ontario — including large chains Best Buy and Mobile Klinik in a snooping test — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.