This ambulance dispatch system was recommended 20 years ago. It's finally coming online
Ambulance dispatchers in Ottawa will soon have a new tool to more accurately triage calls and get to the highest priority patients much faster.
![This ambulance dispatch system was recommended 20 years ago. It's finally coming online](https://i.cbc.ca/1.6871943.1701779698!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/ottawa-paramedic-chief-pierre-poirier-june-2023.jpg)
![Ottawa paramedic chief Pierre Poirier, seen here in June 2023, has waited for a new dispatch system for two decades, but he says he's just happy Ottawa will finally get to implement it in 2024. The chief of a city's paramedic service poses for a photo outside in summer.](https://i.cbc.ca/1.6871943.1701779698!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/ottawa-paramedic-chief-pierre-poirier-june-2023.jpg)
Ambulance dispatchers in Ottawa will soon have a new tool to more accurately triage calls and get to the highest priority patients much faster.