Is the customer always right? Some Vancouver businesses say no
For many customer service employees, working during the busy holiday season means dealing with angry and even abusive customers — but some Vancouver businesses are taking a stand against aggressive patrons.
![Is the customer always right? Some Vancouver businesses say no](https://i.cbc.ca/1.7048016.1701816375!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/mon-pitou.jpg)
![Staff at Mon Pitou, a Mount Pleasant cafe, are told to not be afraid to ask disrespectful customers to leave. A cafe front decorated in christmas decorations.](https://i.cbc.ca/1.7048016.1701816375!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/mon-pitou.jpg)
For many customer service employees, working during the busy holiday season means dealing with angry and even abusive customers — but some Vancouver businesses are taking a stand against aggressive patrons.