Consumers look to Value Village for a bargain. Many are finding 'ridiculous' markups

For years, Canadians have relied on Value Village to buy used goods for cheaper than other retailers. It’s one of the biggest and most popular thrift store chains in the country. Now some customers are accusing the company of massive markups on their items.

Consumers look to Value Village for a bargain. Many are finding 'ridiculous' markups
A Value Village store in Toronto’s east end is pictured on Jan. 31, 2024.

For years, Canadians have relied on Value Village to buy used goods for cheaper than other retailers. It’s one of the biggest and most popular thrift store chains in the country. Now some customers are accusing the company of massive markups on their items.