Complaints soar as Enbridge customers face catch-up bills in the thousands
It wasn't the Christmas gift Karim Guirguis was hoping for. On Dec. 27, the Ajax, Ont., man woke up to a surprise bill from Enbridge Gas for more than $1,600. He's one of a growing number of Ontarians raising concerns about infrequent meter readings and inaccurate billing.
![Complaints soar as Enbridge customers face catch-up bills in the thousands](https://i.cbc.ca/1.7081882.1705073605!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/matina-and-karim-guirguis.jpg)
![Matina and Karim Guirguis said they were caught completely off guard when they got a bill from Enbridge for more than $1,600. Matina and Karim Guirguis sit at their kitchen table. Matina is holding their dog.](https://i.cbc.ca/1.7081882.1705073605!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_620/matina-and-karim-guirguis.jpg)
It wasn't the Christmas gift Karim Guirguis was hoping for. On Dec. 27, the Ajax, Ont., man woke up to a surprise bill from Enbridge Gas for more than $1,600. He's one of a growing number of Ontarians raising concerns about infrequent meter readings and inaccurate billing.