Air Canada ordered to pay couple $2,000 in compensation. Instead, it's taking them to court

Recent changes to the Canadian Transportation Agency's complaints process broaden the type of decisions airlines can contest in court. Some legal experts say that may lead to more being passengers dragged into legal battles with their airline.

Air Canada ordered to pay couple $2,000 in compensation. Instead, it's taking them to court
Andrew and Anna Dyczkowski on vacation, posing in front of palm trees.

Recent changes to the Canadian Transportation Agency's complaints process broaden the type of decisions airlines can contest in court. Some legal experts say that may lead to more being passengers dragged into legal battles with their airline.