A year later, 911 call transfers 'proving popular' in Ottawa

Giving 911 operators the ability to transfer calls to other North American cities has been a success since it was implemented in Ottawa last November, according to the director of the city's public safety service.

A year later, 911 call transfers 'proving popular' in Ottawa
A woman sits in front of a computer with a headset and several monitors in front of her.

Giving 911 operators the ability to transfer calls to other North American cities has been a success since it was implemented in Ottawa last November, according to the director of the city's public safety service.